Karen's Kraft Room

PRIVACY POLICY

Effective date: August 13, 2026

Karen’s Kraft Room respects your privacy. This Privacy Policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

• Your name, email address, telephone number, billing address, and shipping address.
• Information you submit through our contact form.
• Order details, product selections, purchase history, and shipping information.
• Payment-related information needed to process your purchase. Payments are processed by our payment-service providers; Karen’s Kraft Room does not store your complete credit or debit card number.
• Technical information such as your IP address, browser, device, pages visited, and cookies or similar technologies.

1. How We Use Your Information

We may use your information to:

• Process and fulfill orders.
• Collect payments and provide order confirmations.
• Purchase shipping labels, deliver packages, and provide tracking information.
• Answer questions and provide customer service.
• Operate, secure, and improve our website.
• Detect fraud or misuse.
• Comply with applicable legal, tax, and recordkeeping requirements.
• Send promotional emails when you have agreed to receive them. You may unsubscribe at any time.

1. Wix and Other Service Providers

Our website is hosted through Wix.com, which provides the online platform that allows us to offer and sell our products.

We may provide information to companies that help us operate our business, including Wix, payment processors, ShipStation, and shipping carriers such as USPS, UPS, and FedEx. These companies receive only the information reasonably needed to perform their services.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

1. Payments

Payments are processed through the payment methods available during Wix checkout. Payment providers have their own privacy policies and security practices. Karen’s Kraft Room does not have access to or retain your complete payment-card information.

1. Cookies and Website Technology

Our website may use essential, functional, and analytics cookies. Cookies help the website operate, remember preferences, understand how visitors use the site, and improve performance.

Wix and applications installed on our website may also place cookies or use similar technologies. You can control certain cookies through the website’s cookie banner, when available, or through your browser settings. Disabling cookies may affect some website features.

1. Data Retention

We keep personal information only for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, and meet legal obligations.

1. Data Security

We use reasonable safeguards and reputable service providers to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

1. Your Choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. Some information may need to be retained for completed transactions, tax records, fraud prevention, or other legal obligations.

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.

1. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

1. Third-Party Links

Our website may contain links to social-media platforms or other websites. We are not responsible for the privacy practices or content of those third-party websites.

1. Changes to This Policy

We may update this Privacy Policy periodically. Changes will take effect when the revised policy is posted on this website. The effective date shown above will identify the latest version.

1. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

Karen’s Kraft Room
New York, United States
Email: karenzambuto@aol.com